We want you to be happy with your purchase from The Crystal Fish, but if you are not satisfied please let us know. With your receipt, we will provide you a full refund (less shipping) within ten (30) days, otherwise you will receive a store credit. We apologize, but we cannot provide a refund or exchange for any monogrammed, personalized or special order items.
All sales are final on seasonal and sale items. Items damaged through normal wear and tear are also not returnable, unfortunately we cannot resell them. If your item is damaged upon arrival, please notify us within twenty-four (24) hours so that we may replace it.
Returns are simple! You can return it in our store at 490 Branson landing Blvd. Ste 301, Branson, MO 65616. Or you may send us an email (firstname.lastname@example.org) letting us know you would like to return or exchange your item and we will gladly help you.
Like many other Web sites, https://thecrystalfish.com makes use of log files. These files merely logs visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Cookies and Web Beacons
Third Party Privacy Policies
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. What Are Cookies?
We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity.
https://thecrystalfish.com does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that https://thecrystalfish.com has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.
This policy does not apply to any information collected offline or via channels other than this website.